NACM's 2014 Credit Congress kicked off at the Rosen Shingle Creek Resort in Orlando, FL this morning with the Annual General Session. After NACM National Chairman Chris Myers welcomed this year's attendees, the program began with the annual presentation of NACM's Honors & Awards, which recognize excellence in commercial credit management and credit education.
Gary Gaudette, CCE, ICCE was named the O.D. Glaus Credit Executive of Distinction, one of NACM's highest honors. Ever humble, Gaudette said he was "amazed" that someone would think to nominate him.
"For me, this is a huge honor. I think an award like this is validation that you’re trying to do the right thing in your career," Gaudette said. "I hope I’ve helped people and maybe inspired some people I work with and have informally mentored."
The following NACM members also earned honors and awards at this morning's program:
--CCE Designation of Excellence: Pamela Craik, CCE
--CBF Designation of Excellence: Myra Kingstad, CBF
--CBA Designation of Excellence: Sheryl Rasmusson, CBA
--Mentor of the Year: Patrick Spargur, ICCE
--Instructor of the Year: Jeff Hawkins, CCE
--NACM Student of the Year: Angie Monroe, CBF
--Graduate School of Credit and Financial Management Student Leadership Award: Doug Faust, CCE
NACM congratulates all of this year's award winners and thanks them for their contributions to the credit profession and to their fellow credit managers. Stay tuned this week and throughout the year to NACM's publications for more information on this year's winners.
The 2014 General Session also included a presentation by former ATF investigator, CEO of the Body Language Institute, international trainer, speaker and author Janine Driver that was by turns laugh-out-loud hilarious, startlingly eye-opening and deeply personal. "I think the credit managers are one of the most undervalued people at any company," Driver said. "You're the front line; you're the relationship line from our companies. It's you guys that make the difference."
Driver eventually roused the audience to a lengthy standing ovation after her presentation, in which, using credit management industry terms that every attendee understood, she provided them with a number of practical, real-world, scientifically-based communication tools and tips that they could put to work right away at their companies. It was an inspiring start to an event that represents the largest gathering of commercial credit professionals, who come together each year to learn and network and grow in a way that allows them to increase their ability to perform their vital, undervalued work for their companies, and for the American economy at large.
- Jacob Barron, CICP, NACM staff writer, and Brian Shappell, CBA, CICP, NACM staff writer
Check back here and at our Twitter handle (@NACM_National) throughout the week for more on-site coverage of the 118th Credit Congress, which is official underway from Orlando.